Derek
June 22, 2026
If someone hits your parked car, whether you pay a deductible depends on one thing: did the other driver leave their insurance information? Three scenarios explained.
Written by Derek Szeto, Insurtech Entrepreneur and Co-Founder, Walnut Insurance | Last Updated: June 8, 2026
When you return to the parking lot, you discover that your bumper is dented, your mirror is damaged, and there’s paint transfer on your car. Clearly, someone rear-ended your parked car. It wasn’t your fault; in fact, you weren’t even in the vehicle at the time. Nevertheless, does the parked car hit and damage someone else and they’re not at fault and deductible scenario ever exist? The only way to know is if the other driver left contact information.
According to J.D. Power's 2025 auto claims satisfaction study, the average collision claim costs about $5,010, and 26% of drivers carry deductibles of $1,000 or more. But parked car damage is usually much smaller: a dented door, a scraped fender, $800 to $2,500 in repair costs. When the repair is close to your deductible amount, the math gets tricky. A 2024 Federal Reserve survey found 37% of Americans couldn't cover a $400 emergency. Even a $500 deductible for damage you didn't cause is a real financial hit.
This guide explains the three situations you will encounter, which insurance coverage is applicable, whether you need to pay a deductible or not, and what should be done within the first 30 minutes of finding out about the damage.
Three Scenarios: Paying a Deductible for Damage Done to Your Parked Car by Another Driver
Coverage That Will Apply to Damaged Parked Car
Is it Worth Reporting the Claim? The Math Behind the Damage vs. Deductible
What to Do Within the First 30 Minutes of Finding Out About the Damage
Is There Any Way to Recover Your Deductible From a Parking Lot Accident?
Three Tips on How to Protect Yourself from Damage Done to a Parked Car
How PillowPays Can Assist in These Situations
Key Takeaways
FAQ
References
Whether you pay a parked car hit insurance deductible depends on one factor: did the other driver leave their insurance information? Here's how each scenario plays out:
This is an ideal situation. The person who ran into your car left a message with his name, telephone number, and other information about his insurance policy. You make a third-party claim against his insurance company, which will cover the cost of repairing your car using the liability insurance cover. You do not need to pay any deductible since it’s the third party’s fault.
They provided a phone number or a name, but not an insurance company. Contact them and get their insurer and policy number. If they help, claim from their insurer (it does not cost you anything). Otherwise, if they do not give their insurance information, and it appears that they are not insured, then you will have to claim from your own insurer.
The most common and most frustrating result. In 2022, the NHTSA documented 859,000 instances of hit-and-runs, 74% of which caused only property damage. You drive back to your vehicle to discover that there has been damage but you see nothing but the damaged property, not even a witness to help you locate the person who ran the accident. Your collision coverage will be used and you have to pay the total amount of your deductible.
Scenario | Your Deductible? | Which Coverage? | Rate Impact? |
Note with insurance | None | Their liability | None |
Contact info only | Depends | Their liability or your collision | None or minimal |
Hit-and-run | Your collision deductible | Your collision or UMPD | Usually none (not at fault) |
For a broader look at deductible recovery options, see our guide to how deductible reimbursement works.
Collision coverage applies in cases of damage to a parked vehicle resulting from an impact caused by another vehicle, irrespective of whether the driver was in the vehicle or not. There are many such instances, and a comprehensive coverage will not cover such claims.
It is important to note here because of a reason that a driver's collision coverage deductible and comprehensive deductible are usually two different values. In many cases, there are $1,000 deductibles for collision coverage while there are only $250-$500 for comprehensive coverage. As such, many drivers expect their comprehensive deductibles to come into play when other people damage their parked vehicles.
There is one exception, however, that if there are signs of vandalism such as smashed windows without anything being stolen, comprehensive coverage will apply.
"The collision vs. comprehensive confusion costs drivers money every year," says Linda Park, Certified Financial Planner at Horizon Wealth Advisors. "People assume that if they weren't driving, it's comprehensive. But the determining factor is what caused the damage, not whether you were in the car."
When the repair expense is just a little more than your deductible, a claim would be a non-worthwhile option. This is because the amount payable to you by your insurance company is the excess of the loss over your deductible. In other words, when the loss is below your deductible, your insurance company makes no payment.
Repair costs = $800 with Deductible = $1,000. Insurance payment = $0
Your insurer makes no payment at all
Filing claim gives history without any payment
Repair costs = $1,200 with Deductible = $1,000. Insurance payment = $200.
Insurance covers the first thousand
Is it worth making a claim for the second one?
Repair costs = $2,500 with Deductible = $1,000. Insurance payment = $1,500.
Here the claim is worthwhile
A not-at-fault claim typically won't raise your rates. But it does create a claims record, and some insurers may factor claims frequency into future pricing regardless of fault. The Insurance Information Institute's guide to understanding deductibles recommends weighing the payout against the potential long-term premium impact. For auto-specific strategies, see our guide to auto deductible reimbursement by insurer.
Take pictures from all angles including the mark itself, any transferred paint, debris on the pavement, your license plate for the timestamp, and the surroundings. Videos would be better. This should be done before you touch anything or move your vehicle.
Check your windscreen, passenger-side door handle, and under the windshield wipers. In case there is any note containing insurance details, take pictures. In case there is any phone number only, call right away.
Check for security cameras (parking garages, surrounding companies, ATMs, traffic cameras). Approach any person near you and ask if he or she witnessed what happened. A video from a camera or a witness statement will provide an identity of the second party in a hit and run, and hence your insurance claim becomes no-deductible.
It goes without saying that even if the damages caused to your car are small, having a police report on hand will be helpful, especially in case you are able to identify the other party. Most police departments offer you the option to file a report online.
If you have the other driver's insurance info, file with their insurer (no deductible). If not, decide whether the damage exceeds your deductible by enough to justify filing with your own insurer.
Certainly, there are three ways you can recoup that money. First, if your insurance company finds out the other driver is at fault, they will make a claim for your deductible from the other driver's insurance company. Second, you can make a claim against the other driver's insurer yourself. Finally, a deductible recovery program will reimburse your deductible fast, whether the other driver was found or not.
For homeowners scenarios, see our homeowners deductible reimbursement guide.
"One of the best things a family can do is treat their deductible like a predictable expense rather than a surprise," says Robert Delgado, Independent Insurance Agent and member of the National Association of Insurance and Financial Advisors (NAIFA). "Parked car damage is one of the most common and most frustrating claims. It's never your fault, but it's almost always your deductible."
Park in spots with just one end open. Park further away from entrances because there will be fewer cars and less risk of getting dinged. Don't park near corners around lot entrances and exits because those are more prone to vehicles hitting your car while turning. Try parking close to surveillance cameras, if possible.
Most dashcams today are equipped with parking mode that turns on if there is movement or an impact made against your car. Your dashcam will record footage of the other vehicle involved, including the license plate. This inexpensive ($100-$200) technology can save you up to $1,000 in deductibles. The Insurance Information Institute's guide to lowering insurance costs recommends documenting everything related to your insurance coverage.
Parking lot damage happens without warning and without a responsible party to pursue. A deductible reimbursement plan reimburses your deductible in days, regardless of whether the other driver is identified. No subrogation needed. No waiting for police to find the other driver. No negotiating with an uncooperative insurer. For more strategies, visit more deductible protection strategies.
How PillowPays Can Help When your parked car is hit and the other driver is gone, PillowPays reimburses your deductible in days. No need to identify the other driver. No subrogation wait. Basic Protection ($10/month) covers up to $500/year for home and auto. Premium Shield ($30/month) covers up to $2,000/year across home, auto, renters, and commercial property with priority processing. Compare deductible protection plans to protect your deductible. |
If the driver who hit your parked car left any information regarding his insurance company, contact the insurance company. You won’t have to pay anything as a deductible. But if the hit-and-run occurs without leaving behind a note, you must file the claim with your collision policy, where you will have to pay your deductible.
The parked car damage claim is a collision claim, and hence, your collision deductible will apply, which is normally much higher than comprehensive deductible.
The cost comparison is crucial here since if the cost to fix the car is close to your deductible, it would make no sense to file for that claim. For example, the claim amount will be $1,200, but with a $1,000 deductible, only $200 will be paid by your insurer.
Take immediate action by taking photographs, checking for surveillance cameras, witnesses, reporting to the police, and checking whether there’s any note.
Stay protected by parking strategically, using a dash cam for your parked vehicle ($100-$200 investment saving you $500-$1,000), and choosing a reimbursement option in case of a hit-and-run.
Do I need to pay a deductible when someone hits my parked car?
Not necessarily. If the person left their contact details and insurance information with you, you file a claim with the other driver's insurance company, and there will be no deductible required. However, if it was a hit and run, you file your claim using your collision coverage, paying a collision deductible.
What coverage does parked car damage fall under, collision or comprehensive?
Parked car damage is considered a collision event if another car struck your parked car. This type of loss is covered under collision insurance, not comprehensive insurance. You need to know the difference since the amount of the collision deductible could be higher than your comprehensive deductible.
Should I file a claim if my parked car gets scratched in the parking lot?
Yes, only if your deductible would be lower than your payout from filing a claim. If the total cost of repairs is $1,200, and your deductible is $1,000, your payout would be only $200. Take into account the effect the claim can have on your premium.
Can the cost of my insurance increase if someone hits my parked car?
Most likely, no, since this situation clearly shows that you have not been at fault. The fact is that a claim of a not-at-fault collision of a parked car does not lead to the rise of the rate. Still, some insurers may use frequency in their calculation process, so several such claims may eventually influence the price.
How do I catch a hit-and-run driver after being damaged?
It is necessary to inspect surveillance systems in the parking area, local business cameras, ATM surveillance systems, and traffic cameras. You may ask eyewitnesses about a description and license number if possible. Filing a report and installing a dashcam that captures the license plate and footage when it's turned off is also an option.
This article is intended for informational purposes only and should not be considered insurance or legal advice. Coverage, deductibles, and claim processing requirements will differ according to the state and the insurer.
Federal Reserve Board. (2025). Economic Well-Being of U.S. Households in 2024.
Insurance Information Institute (III). (2025). Understanding Your Insurance Deductibles.
Insurance Information Institute (III). (2025). 12 Ways to Lower Your Homeowners Insurance Costs.
About the Author Derek Szeto, Insurtech Entrepreneur, Co-Founder of Walnut Insurance Derek Szeto is an insurtech entrepreneur, angel investor, and Co-Founder of Walnut Insurance, which is a subscription life insurance platform. Coming from a rich background that includes RBC Ventures, Mastercard Fintech, and the establishment of RedFlagDeals.com, Derek is highly experienced in subscription financial products, embedded insurance, and consumer deductible protection strategy. Derek has earned a Bachelor of Commerce degree at Queen's University and is a recipient of the Top 40 Under 40 award in Canada. |